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Privacy Policy

Last updated: 5 January 2026

Elite Mechatronics (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we
collect, use, disclose and protect your personal information when you visit our website or contact us.

Our website:
https://elitemechatronics.com.au

Who we are

Elite Mechatronics provides industrial automation and engineering services in NSW, Australia.

What personal information we collect

We may collect personal information that you provide directly, such as:

  • Name
  • Email address
  • Phone number
  • Company name
  • Details you include in an enquiry or message

We may also collect information automatically when you browse the site, such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • General location (approximate, based on IP)

How we collect personal information

We collect personal information when you:

  • Submit an enquiry through a contact form (if enabled)
  • Email or call us using details published on the website
  • Interact with embedded content (e.g. videos) or third-party services
  • Browse the website (through cookies and similar technologies)

Why we collect, use and disclose personal information

We use personal information to:

  • Respond to enquiries and provide information about our services
  • Prepare quotes and proposals, and deliver services where engaged
  • Improve our website and user experience
  • Maintain website security, prevent spam and detect misuse
  • Comply with legal obligations

We do not sell your personal information.

Cookies and similar technologies

Our website may use cookies and similar technologies to:

  • Enable core site functionality
  • Remember preferences (where applicable)
  • Measure website performance and usage (e.g. analytics, if enabled)
  • Help protect the site from spam or malicious traffic

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Embedded content from other websites

Pages on this website may include embedded content (for example videos, images, maps or articles). Embedded content
behaves as if you visited the other website and may:

  • Collect data about you
  • Use cookies
  • Embed additional third-party tracking
  • Monitor your interaction with that embedded content

We recommend reviewing the privacy policies of any third-party websites you interact with.

Comments

If comments are enabled on this site, we may collect the data shown in the comments form, plus your IP address and
browser user agent string to help spam detection.

If you use Gravatar, an anonymised hash of your email address may be provided to the Gravatar service. Gravatar’s
privacy policy is available at:
https://automattic.com/privacy/.

Who we share your information with

We may share personal information with trusted service providers where necessary to operate our website and deliver
services, such as:

  • Website hosting providers
  • Email and communications providers
  • Security and spam detection services
  • Analytics providers (if enabled)

We only share information where required for legitimate business purposes and we take reasonable steps to ensure
service providers handle information appropriately.

How long we retain your information

We retain personal information only for as long as needed to:

  • Respond to enquiries
  • Provide services and maintain business records
  • Meet legal, tax and regulatory requirements
  • Maintain website security and audit logs

If comments are enabled, comments and related metadata may be retained to help detect spam and approve follow-up
comments.

Security of your information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access,
modification or disclosure. However, no method of transmission over the internet is completely secure.

Your rights and choices

You may request access to personal information we hold about you and request correction of inaccurate information.

You may also request deletion of personal information where appropriate. Some information may need to be retained
for legal, security or administrative reasons.

To make a request, contact us using the details below.

International data transfers

Some of our service providers may store or process data outside Australia. Where this occurs, we take reasonable
steps to ensure appropriate protections are in place.

Contact us

For privacy-related questions or requests, contact:

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last
updated” date.